For Buyers

 
  • Register as a customer to be able to speak to our sellers on the live chat.
  • Do not organise to buy outside of the site as you will not be protected if something goes wrong or you do not receive your item. 
  • We recommend not showing your face or anything that can easily identify you in your public profile unless you’re happy to & if so, do at your own risk. 
  • If you feel uncomfortable putting your actual address as your delivery address then consider opening a PO Box & using that so you can’t be identified by the seller.
  • Be respectful towards the sellers, it is likely that people will be selling what you are interested in, but do not force others into doing so that aren’t interested or do not want to. If so, you risk your account being banned.
  • If a user suggests you can get an item cheaper or faster by paying out of app – say no. You could end up without the item and without the money you sent. PayPal is 100% secure for both buyers and sellers when transacting inside the site, via our buy button. 
 
 
For Sellers
 
 
  • We recommend using a username/shop name that isn’t related to you directly, unless you’re happy to & if so, do at your own risk. 
  • We recommend not showing your face or anything that can easily identify you in your public profile unless you’re happy to & if so, do at your own risk. 
  • We recommend not putting your phone number, address & any personal information visible in your profile. If you are a seller, there is no reason why anyone using this service should know your address unless you are happy to make such information public & if so, do at your own risk.
  • Report any threatening, intolerable behaviour as soon as possible to us. We don’t want anyone feeling unsafe & unhappy on our platform.
  • Make packaging as discreet as possible for buyers.
  • Personalise your packaging with tissue paper, ribbons, handwritten notes, a spray of perfume ect. Little efforts like this will make a great impression and increase repeatable sales.
  • When posting descriptions of your products make sure that they are detailed and accurate. Things that may boost your sales are including: information on when they were last worn, how many times they have been worn, how you usually wear them, what brand they are & what texture/smell they have. 
  • A light description of you that you can’t be identified with but gives a general idea of who you are: eg. “I’m a bi, northern lad. 5’9, athletic build in my early 20’s” 
  • Lots of people with all kinds of interests will be using the service so please be polite & respectful of others interests unless they go against or Terms of Service (Including persons under the age of 18 using the site, or being exploited on the site) in which case, please report. 
  • When posting photos be mindful that clearer, high quality photos will get more views & more sales.
  • Keep in mind that if you stick to these tips you could have buyers for life!

    But overall, have fun with your profile, be creative, be positive, be you, be friendly & be kind. We’re here to build a non-judgmental community.

    If you have any ways that we can improve our Site or Service then we’re all ears. Please send us an email via [email protected] with your suggestion!

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